FAQs
More FAQs- How does SRM benefit my commercial property?
- What would be considered non-insured work?
- How do I keep track of non-restorable items?
Disaster recovery requires a vast number of resources — resources that can only be offered by a provider that is backed by a $3 billion company with a network of more than 400 locations. Not only can SRM provide you with a recovery team who can respond at a moment’s notice, but we also have the know-how to properly manage the number of resources that go with it. After all, the disaster affects not only the day-to-day business but the employees who work there too.
Any construction project unrelated to the loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.
We recommend you make a list of items (including food items) deemed non-restorable. You can obtain a form for this purpose from your insurance company. Make a copy for your insurance company and keep one for yourself.